Insurance renewal price letter (FCA rules)
Car or home insurance renewal gone up? This letter asks your insurer to confirm your renewal price meets the FCA's rule against charging existing customers more than new ones.
1. Add your details
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2. Copy, print or download
Bill Fighter doesn't recommend or compare specific insurance policies. Check any new cover meets your needs before you buy.
Tips
- Send it through your provider's complaints email, web form or post, and keep a copy with the date you sent it.
- Note the date: you can usually go to the free Financial Ombudsman Service after 8 weeks, or sooner with a deadlock letter.
- Read our guide: Insurance renewal price went up.
Sources
- FCA: fairer home and motor insurance renewals
- FCA Handbook ICOBS 6B
- Financial Ombudsman Service: how to complain
Last checked 02/11/2026. This is a template with general information, not legal or financial advice. Check your own contract and the linked pages before you send it.