Provider guides
How to complain, price rises, leaving and the free complaint scheme for each major UK provider, with links to official sources and free letter templates.
Broadband, TV and mobile
- BT 路 complaints go to Communications Ombudsman
- Sky 路 complaints go to CISAS
- Virgin Media 路 complaints go to CISAS
- TalkTalk 路 complaints go to CISAS
- Vodafone 路 complaints go to CISAS
- EE 路 complaints go to Communications Ombudsman
- O2 路 complaints go to CISAS
- Three 路 complaints go to CISAS
- Plusnet 路 complaints go to Communications Ombudsman
- giffgaff 路 complaints go to Communications Ombudsman
- Tesco Mobile 路 complaints go to Communications Ombudsman
- iD Mobile 路 complaints go to Communications Ombudsman
- SMARTY 路 complaints go to CISAS
- VOXI 路 complaints go to CISAS
Energy
- Octopus Energy 路 complaints go to Energy Ombudsman
- British Gas 路 complaints go to Energy Ombudsman
- EDF 路 complaints go to Energy Ombudsman
- E.ON Next 路 complaints go to Energy Ombudsman
- OVO 路 complaints go to Energy Ombudsman
- ScottishPower 路 complaints go to Energy Ombudsman
Bill Fighter is independent and not affiliated with any provider listed.