Energy billing error complaint letter
Think your energy bill is wrong? This letter asks your supplier to check your readings and rates, correct the bill and refund you.
1. Add your details
Your details stay in your browser. Nothing you type here is sent to Bill Fighter or saved. Blank fields stay as [brackets] for you to fill in.
2. Copy, print or download
Tips
- Send it through your provider's complaints email, web form or post, and keep a copy with the date you sent it.
- Note the date: you can usually go to the free Energy Ombudsman after 8 weeks, or sooner with a deadlock letter.
Sources
Last checked 02/11/2026. This is a template with general information, not legal or financial advice. Check your own contract and the linked pages before you send it.